At Laser One, we understand that all businesses are different and therefore have different printing needs, depending on your size, industry, and other factors. Essentially, your service level agreement describes how closely your business and Laser One work together when it comes to your printing environment. Read ahead to discover which one best fits your needs. Click here to request a needs analysis.
TLC by the Page:
Supplies and service bundled into one price
Only one invoice per month
Preventative maintenance included
Priority Service Dispatch: 8-hour guaranteed response time
Regular monitoring and efficiency reports
Managed Print Services:
Complete assessment before you ever sign an agreement
Equipment, supplies and service bundled into one price
Only one invoice per month
Preventative maintenance included
Priority Service Dispatch: 4-hour guaranteed response time available
Regular monitoring and efficiency reports
Some businesses may not have a need for a supplies and service agreement, and we welcome you as well. We have several customers who call us only when they need some toner cartridges or have a printer down; however, we find that in nearly all businesses great savings are realized by bundling supplies and service.